Transform Human Services Delivery with Salesforce


Empower caseworkers. Fastrack programs. Deliver better outcomes for your community.

Partnering with Salesforce for Human Services Solutions

In collaboration with our partner Salesforce, we offer specialized Salesforce Human Services solutions.



Why Digital Transformation Matters for Human Services


Modern human services organizations serve more people, across more programs, than ever before. Legacy systems and manual processes slow teams down and limit visibility. Salesforce—tailored for the public sector, unifies data, automates workflows, and unlocks insights so your staff can focus on what matters most, helping people.

Transforming Human Services Operations with Custom Salesforce Solutions

Our team of certified Salesforce experts is ready to help your agency leverage Salesforce for maximum efficiency and impact.
Get in Touch for a Custom Demo
gradient rectangel shape 4gradient rectangel shape 2

We have Human Services clients in the following regions

Advancing Human Services with Salesforce

Our custom Salesforce solutions are designed to address the specific needs of government agencies, from data security to community engagement.

Comprehensive Case Management

Track every case from intake to closure with a complete 360‑degree client view.

Grant & Contract Management

Automate application intake, award tracking, and compliance reporting.

Client Intake and Eligibility

Digitize forms, automate eligibility checks, and launch services faster.

Program & Outcomes Management

Measure enrollment, attendance, and impact in real time.

Data & Analytics

Monitor KPIs, surface trends, and prove program effectiveness with out‑of‑the‑box dashboards.

Security & Compliance

FedRAMP‑authorized Government Cloud Plus with granular permissions and audit trails.

Integration‑Ready

Maintain licensing, performance, and communication in one place.

Connectivity

Facilitating better communication and collaboration within agencies and with the public.

AI‑Powered Service (Agentforce)

Automate routine tasks and surface next‑best actions for staff using embedded generative AI.

Self Service portals

Enable clients and providers to submit requests, upload documents, and check status online.

Mobile‑First Field Tools

Equip caseworkers with offline‑capable mobile apps for visits, notes, and scheduling.

Provider Network Management

Maintain licensing, performance, and communication in one place.

Community Engagement

Enhancing the interaction between government entities and citizens for improved service delivery.

Our Commitment to Government Agencies

We are dedicated to providing government agencies with Salesforce solutions that are not only effective but also compliant with all regulatory requirements.

Why Abelian?

We have extensive experience working with various government sectors, ensuring that our Salesforce Human Services solutions meet the specific needs and regulations of each agency.

Public‑Sector Experts – Certified Partner with deep experience implementing Salesforce for state and local agencies.

Human‑Centered Design – We co‑create solutions with frontline staff to ensure adoption.

Speed to Value – Agile delivery methods and pre‑built accelerators reduce risk and cost.

Ongoing Success – Managed Services keep your org secure, optimized, and aligned with changing policy.

Our team includes Certified Salesforce Consultants with specialized training in human services solutions, ensuring that your agency receives the highest level of expertise.

Platform Capabilities Crafted for Human Services

Workforce
Development
Economic
Development
Human
Services
Education
& Training
Homeless
Housing

Ready to Modernize Your Human Services?

Let’s talk about your goals. Our team will map a solution that meets your budget, timeline, and compliance requirements.
Book a Discovery Call

Need Salesforce for your service business?

Get in Touch for a Custom Demo
Our team includes Certified Salesforce Consultants with specialized training in government solutions, ensuring that your agency receives the highest level of expertise.

Salesforce Customization for Service Industries

Tailoring Salesforce to fit the specific needs of your service business.

Learn more

Ongoing Salesforce Support for Service Businesses

Providing continuous support and optimization for your Salesforce system.

Learn more

Discover how Abelian's expertise in Salesforce can revolutionize your service business operations and customer relations.

Learn more