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Transform Human Services Delivery with Salesforce
Empower caseworkers. Fastrack programs. Deliver better outcomes for your community.
Partnering with Salesforce for Human Services Solutions
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Why Digital Transformation Matters for Human Services
Modern human services organizations serve more people, across more programs, than ever before. Legacy systems and manual processes slow teams down and limit visibility. Salesforce—tailored for the public sector, unifies data, automates workflows, and unlocks insights so your staff can focus on what matters most, helping people.
Transforming Human Services Operations with Custom Salesforce Solutions
“Our partnership with Abelian has revolutionized the way we use Salesforce. Their government-specific solutions have been a game changer.”
Michael Brown,
Department of Public Services
We have Human Services clients in the following regions
Advancing Human Services with Salesforce
Comprehensive Case Management
Track every case from intake to closure with a complete 360‑degree client view.
Grant & Contract Management
Automate application intake, award tracking, and compliance reporting.
Client Intake and Eligibility
Digitize forms, automate eligibility checks, and launch services faster.
Program & Outcomes Management
Measure enrollment, attendance, and impact in real time.
Data & Analytics
Monitor KPIs, surface trends, and prove program effectiveness with out‑of‑the‑box dashboards.
Security & Compliance
FedRAMP‑authorized Government Cloud Plus with granular permissions and audit trails.
Integration‑Ready
Maintain licensing, performance, and communication in one place.
Connectivity
Facilitating better communication and collaboration within agencies and with the public.
AI‑Powered Service (Agentforce)
Automate routine tasks and surface next‑best actions for staff using embedded generative AI.
Self Service portals
Enable clients and providers to submit requests, upload documents, and check status online.
Mobile‑First Field Tools
Equip caseworkers with offline‑capable mobile apps for visits, notes, and scheduling.
Provider Network Management
Maintain licensing, performance, and communication in one place.
Community Engagement
Enhancing the interaction between government entities and citizens for improved service delivery.
Our Commitment to Government Agencies
We are dedicated to providing government agencies with Salesforce solutions that are not only effective but also compliant with all regulatory requirements.
Why Abelian?
We have extensive experience working with various government sectors, ensuring that our Salesforce Human Services solutions meet the specific needs and regulations of each agency.
Public‑Sector Experts – Certified Partner with deep experience implementing Salesforce for state and local agencies.
Human‑Centered Design – We co‑create solutions with frontline staff to ensure adoption.
Speed to Value – Agile delivery methods and pre‑built accelerators reduce risk and cost.
Ongoing Success – Managed Services keep your org secure, optimized, and aligned with changing policy.
Our Qualified Team
Get in Touch for a Custom DemoPlatform Capabilities Crafted for Human Services
Workforce
Development
Economic
Development
Human
Services
Education
& Training
Homeless
Housing
Ready to Modernize Your Human Services?
Need Salesforce for your service business?
Get in Touch for a Custom Demo
Salesforce Customization for Service Industries
Tailoring Salesforce to fit the specific needs of your service business.
Ongoing Salesforce Support for Service Businesses
Providing continuous support and optimization for your Salesforce system.
