Wilshire Refrigeration

From Brink to Breakthrough: Abelian's Salesforce Recovery

Abelian Services Provided:
Salesforce Field Service
Repair and Maintenance for B2B and B2C Refrigeration

The Challenge:

Wilshire Refrigeration was on the brink of abandoning Salesforce.

In the middle of a crucial implementation project, their previous Salesforce partner had fumbled their Salesforce Field Service implementation, a complex and crucial component for their business.

This resulted in project delays and an exponential growth of dissatisfaction, distrust, and frustration.

Problems Faced:

  • Failed Implementation: Their previous Salesforce partner had mishandled the Salesforce Field Service implementation, leading to a non-functional system and project delays.
  • Growing Frustration and Distrust: The failed implementation caused exponential growth in dissatisfaction, distrust, and frustration among Wilshire's team members.
Abelian Steps In:

Wilshire turned to us to fix their half-finished, non-functional Salesforce implementation. They were on the verge of abandoning the platform altogether.

Our expertise as a renowned Salesforce consulting company was immediately put to the test. We were handed a double-edged sword - the task of implementing Salesforce Field Service while also salvaging the strained relationship between Wilshire and Salesforce.

The Solution:

  • Systematic Troubleshooting: We engaged our top Salesforce solutions architects to identify and understand the root causes of the previous implementation issues, enabling us to design an optimized solution.
  • Transparent Communication: Recognizing the importance of restoring trust, we prioritized clear and transparent communication with Wilshire throughout the recovery process. They were involved and updated at every stage and decision.

The Results:

Successful Implementation:

Our Salesforce Field Service solution resulted in a fully functional system for Wilshire Refrigeration, providing them with the tools they needed to efficiently manage their repair and maintenance services.

Restored Trust and Confidence:

Through our client-centric approach, Wilshire's faith in Salesforce was completely restored, rebuilding their relationship with the platform and our team.

Long-Term Partnership:

Impressed by our expertise and dedication, Wilshire signed a 2-year contract, affirming Abelian as their sole Salesforce partner.


Your Salesforce Partner of Choice: Abelian

Our experience with Wilshire Refrigeration is a testament to our commitment and proficiency as a Salesforce consulting partner.

We have a proven track record of turning around challenging situations and a promise to deliver the best Salesforce solutions tailored to your needs.

At Abelian, we don't just implement Salesforce; we build lasting relationships, ensuring our clients' success with every step.

Start Your Transformation:

Is your business struggling with a failed Salesforce implementation like Wilshire Refrigeration did? Don't give up on the platform just yet. Let Abelian's Salesforce Recovery experts turn your situation around and deliver a transformative solution tailored to your needs.

Contact us today for a complimentary consultation, and let our top Salesforce solutions architects analyze your challenges and propose a roadmap for recovery. We are committed to restoring your faith in Salesforce and helping your business thrive with a fully functional Salesforce Field Service implementation.

Schedule a call with one of our experts today to get started.

Tired of operations problems?

Let Abelian help you unlock your organization's potential with our tailored Salesforce solutions.
gradient rectangel shape 1gradient rectangel shape 2gradient rectangel shape 4